Global Roll-out Support

INTRODUCTION

A global roll-out fails on small things — a bracket seated wrong, a caption in the wrong language, a print a shade off. Production Support covers all three: video guides for installation, language editions for every market, and inspection of every customized print before it ships.

01 — Video installation guides

A drawing leaves room for interpretation, and every interpretation shows up on a store floor. Three videos show exactly what correct looks like, from first bracket to final sticker.

• 01  Assembly Each step at full scale, and the points where assembly can go wrong.
• 02  Index sticker Where the strip begins and where it is cut, for each table size.
• 03  Access Guide sticker The LOT number, and how a part is traced back to its run.

02 — Language editions

Each market receives its own language edition of every guide and support document. We edit, proof and finalize every version ourselves, so a translated guide is still a correct guide.

03 — Print inspection

Graphics are customized market by market. Every print run is inspected at the printer before it ships — colour, scale and the cut line of the sticker strip.

OUTCOME

Three guides, every language edition checked, every print inspected — no engineer on the floor.