Global Roll-out Support

INTRODUCTION

A global roll-out fails on small things — a bracket seated wrong, a caption in the wrong language, a print a shade off. Production Support covers all three: video guides for installation, language editions for every market, and inspection of every customized print before it ships.

Video installation guides

A drawing leaves room for interpretation, and every interpretation shows up on a store floor. Three videos show exactly what correct looks like, from first bracket to final sticker.

• 01  Assembly Each step at full scale, and the points where assembly can go wrong.
• 02  Index sticker Where the strip begins and where it is cut, for each table size.
• 03  Access Guide sticker The LOT number, and how a part is traced back to its run.

Language editions

Each market receives its own language edition of every guide and support document. We edit, proof and finalize every version ourselves, so a translated guide is still a correct guide.

Print inspection

Graphics are customized market by market. Every print run is inspected at the printer before it ships — colour, scale and the cut line of the sticker strip.

OUTCOME

Three guides, every language edition checked, every print inspected — no engineer on the floor.